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Your Support Team's Obsolete: Train Them for the AI Takeover Before 2025 Wipes You Out
AI is reshaping customer support, and if your team isn't ready, they'll be useless. Here's how to train them before it's too late.
Jake MilliarAuthor
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Hyper-Personalized Customer Support: AI-Driven Sentiment Analysis for E-Commerce Returns
AI-powered sentiment analysis is revolutionizing e-commerce returns, reducing refund fraud, and boosting customer trust. Discover how businesses are leveraging AI for hyper-personalized support.
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10 Customer Support Fails So Insane You’ll Want to Throw Your Phone Across the Room
These 10 customer support horror stories are so outrageous, you won’t believe they’re real. From clueless agents to nightmare policies, here’s why people are losing their minds over customer service fails.