Privacy Policy
Last updated: March 20, 2025
At SynthicAI, your privacy matters. We’re the #1 AI agent for customer support, and this policy explains how we collect, use, and protect your info while delivering top-tier service.
What We Collect
Personal Info
When you sign up or use SynthicAI, we may grab your name, email, and payment details to get you started.
Non-Personal Info
We also track things like your IP address, browser type, and how you use our platform—nothing that IDs you personally.
Cookies & Tracking
Cookies help us understand your experience. Manage them in your browser if you’d like.
How We Use It
Run & Improve SynthicAI
Your info powers our service—think account management, ticket automation, and making everything smoother and smarter over time.
Stay in Touch
We’ll send updates, tips, or promos about SynthicAI, and reply fast if you reach out for support.
Analytics
Non-personal data helps us see trends, tweak features, and keep SynthicAI ahead of the game.
Who We Share With
Partners
Trusted third parties—like payment processors or hosting services—help us run things. They only get what’s needed.
Legal Needs
If the law asks, we’ll share info with authorities. It’s rare, but it happens.
Business Changes
If SynthicAI merges or gets acquired, your info might move to the new team. We’ll keep it safe.
Data Security
We use top-notch encryption and strict controls to guard your data. Nothing’s 100% hack-proof, but we’re as close as it gets.
How Long We Keep It
We hold your info as long as needed to run SynthicAI, meet legal rules, or sort out disputes—then it’s gone.
Your Control
Access & Edit
Check or update your info anytime in your account settings. It’s all in your hands.
Opt Out
Don’t want promo emails? Hit unsubscribe or tell us directly. Easy.
Delete It
Want your data gone? Email us at support@synthicai.com to wipe it.
Kids’ Privacy
SynthicAI isn’t for anyone under 18. If we spot kids’ data, we delete it fast.
Global Transfers
Your info might travel outside your country. We’ll keep it secure with the right safeguards.
Updates to This Policy
We might tweak this policy. Check the “Last updated” date. If you keep using SynthicAI, you’re cool with the changes.
Contact Us
Questions? Reach out at support@synthicai.com.
By using SynthicAI, you’re agreeing to this Privacy Policy. We’ve got your back.